Team work and regular communication within the staff team

  Recognition of the need to improve at every level of teaching, administration and          customer relations

  A commitment to listen and respond positively to our customers

  Regular review and improvement

  A commitment to improvement through staff training and connections with other       Baby swim companies.

  Ensuring that customer enquiries and correspondence are replied to      and processed as quickly as possible.

  Promoting equal opportunities at all levels.

Full customer information and care policy can be obtained by contacting the Aqua Babies office.